General
- What do the steps look like after the bike store enters my order code?
- Why is there a difference in the lease amount in the user agreement (addendum) and in the calculator?
- Can I lease a Canyon bike?
- Can I lease a fatbike through Lease a Bike?
- Can I also lease a second-hand bike?
- Can I lease other bikes than what I can see on the website?
Costs
- Can I lease a bike dearer than my set budget?
- Can I get a discount on a bike with a lease contract and will I be fully insured?
- Does my takeover percentage change if my bike is stolen during the leasing period?
- How does the takeover of the bike work after 36 months?
- Does this affect a mortgage application?
- What costs will I incur?
Registration
Damage and Theft
- Am I insured against damages and theft abroad? And how does this work?
- Where is my bike insured?
- Which lock is qualified?
- Is the lease bike insured against theft?
- My bike has been stolen, what now?
- Am I entitled to a loan bike in the event of damage or theft?
Service and Maintenance
- Can I change service and maintenance packages during the lease?
- Where can I go for maintenance?
- Are all maintenance costs reimbursed?
- I want to bring my bike in for maintenance, what now?
- If I have leased my bike from bike shop X, am I obliged to have service and maintenance carried out at the same bike shop?
- Which service packages are there and what is the difference?